Ihrig met the Avelleyras family last year at UnityPoint hospital in Fort Dodge, where Phyllis was given a diagnosis of congestive heart failure, which is often fatal. As all of the other physicians at the hospital were running tests and drawing blood, Ihrig had another kind of inquiry: what did Phyllis want from the rest of her life?
“He asked my mom ‘what are the three most important’ things for her,” remembers Patty Aslesen, the Avelleyras’ oldest daughter. “She said, ‘My girls, playing cards on Wednesdays, and counting money for the church once a month.’ And Dr. Tim said, ‘Well, then our goal is to let you do those things as long as you can.’”
Palliative care focuses on improving the quality of life for patients with serious illnesses, and relieving symptoms, pain and stress. It’s not hospice; it can happen at any point during a patient’s illness, and often accompanies other kinds of treatment. But it’s a contrast to the usual rush to provide all of the advanced medical care possible.
‘They’re The Boss’
“As an internal-medicine-grounded physician, I was steeped in the litany of ‘Here’s what we do to people because we can,’” says Ihrig. “With palliative care you sit and you help people understand where they’re at. This is their life. They’re the boss. We’re stealing from them if we don’t give them the opportunity to decide yes, no or maybe.”
In 2011, just under a third of U.S. hospitals offered palliative care, though that number is growing quickly, according to the American Hospital Association. Among hospitals with more than 50 beds, more than two-thirds offer palliative care, according to the Center to Advance Palliative Care at Mount Sinai School of Medicine.
UnityPoint added the specialty just last year, as part of a Medicare program to improve care and reduce costs. Ihrig says he never encourages a patient to skip any care, but when patients truly understand all of the options and the accompanying risks, they often choose less. And the result is not only a better quality and even length of life — it also saves money.
Patients in the palliative care program at UnityPoint cost the health care system 70 percent less than other patients at the hospital with similar diagnoses. Palliative care patients receive more care at home and more proactive management of chronic issues, which means they require fewer expensive hospital visits. It’s also the top rated program within the UnityPoint system for patient satisfaction and the program most likely to be referred to others.
With palliative care, says Ihrig, “the patient experience is heightened, and the nice bonus is by doing the right thing, you essentially save the system.”
It’s About Quality – Not Length – Of Life
At his first meeting with the Avelleyra family, daughter Patty remembers, Ihrig “explained to all of us that were there exactly what was going on with mom’s heart muscle, and by explaining that to us it helped us to understand that a lot of medical intervention would really be pointless, because this is something that doesn’t really have a fix.”